PRIVACY POLICY
Effective Date: April 4, 2026
Last Updated: April 4, 2026
This Privacy Policy describes how 3D Prints Nation, owned and operated by JWN Limited, LLC (“Company,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects information when you access or use our website, create an account, place an order, contact us, submit information, or otherwise interact with our services.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
3D Prints Nation is owned and operated by JWN Limited, LLC.
For privacy-related questions, you may contact us at:
Email: support@3dprintsnation.com
2. Information We Collect
We may collect information you provide directly to us, information collected automatically when you use the website, and information received from service providers or third parties involved in payment, fraud prevention, shipping, analytics, or website operations.
Information You Provide
We may collect:
- your name
- billing address
- shipping address
- email address
- phone number
- account login information
- order details
- messages you send to us
- information you submit through forms, checkout, support requests, reviews, uploads, or account settings
Payment Information
Payments are processed through third-party payment processors. We do not store full payment card numbers on our servers unless expressly stated otherwise. Payment information is handled by the applicable payment processor under its own terms and privacy practices.
Automatically Collected Information
When you visit or use our website, we may automatically collect:
- IP address
- browser type
- device type
- operating system
- referral source
- pages viewed
- date and time of access
- site interactions
- cookie and session data
- technical diagnostic data
3. How We Use Information
We may use personal and technical information to:
- process and fulfill orders
- create and manage customer accounts
- send order confirmations, receipts, shipping updates, and service communications
- respond to questions, support requests, and disputes
- verify transactions and reduce fraud
- protect against chargebacks, abuse, unauthorized activity, and policy violations
- improve website performance, products, and customer experience
- maintain business, tax, accounting, legal, and shipping records
- enforce our Terms and Conditions and other policies
- comply with legal obligations
4. Shipping, Fulfillment, and Dispute Documentation
To operate our business and protect against fraud, claims, and chargebacks, we may maintain records relating to order fulfillment and shipment. These records may include order details, tracking information, carrier updates, customer communications, shipment timestamps, package documentation, and photographs or other records related to packing, labeling, and shipping. We may use this information for customer service, fraud prevention, dispute defense, insurance, legal compliance, and internal recordkeeping.
5. Cookies and Similar Technologies
We may use cookies, pixels, local storage, analytics tools, and similar technologies to:
- keep users logged in
- remember preferences
- improve site functionality
- understand website usage
- monitor performance
- support security and fraud prevention
You may be able to adjust cookie settings through your browser, but some website features may not function properly if cookies are disabled.
6. How We Share Information
We do not sell your personal information for cash. We may share information when reasonably necessary with:
- payment processors
- shipping carriers and shipping software providers
- website hosting and infrastructure providers
- email service providers
- analytics, security, and fraud-prevention providers
- customer service, backup, and technical support providers
- accountants, attorneys, insurers, auditors, or advisors
- law enforcement, regulators, courts, or government entities when required or appropriate
We may also disclose information if we believe disclosure is necessary to:
- investigate fraud, abuse, or chargeback activity
- protect our rights, customers, operations, or property
- enforce our agreements and policies
- respond to subpoenas, court orders, or legal process
- comply with applicable law
7. User Content, Uploaded Designs, and Intellectual Property Complaints
If we later allow users to upload designs, files, images, models, text, or other content, we may store, review, transmit, or remove such content to operate the service, investigate complaints, enforce our policies, or comply with legal obligations.
Users are responsible for ensuring that anything they upload, submit, or request does not infringe the rights of others. We may remove or restrict access to content that we believe may violate intellectual property rights, our policies, or applicable law.
8. Data Retention
We retain information for as long as reasonably necessary for business, legal, tax, accounting, security, fraud prevention, shipping, operational, and evidentiary purposes. We may retain order history, account information, support communications, shipping records, and fraud-prevention records after an account becomes inactive or is closed, to the extent permitted by law.
9. Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect information. However, no website, platform, database, transmission method, or storage system can be guaranteed completely secure. You use the website and transmit information at your own risk.
10. Account Security
If you create an account, you are responsible for maintaining the confidentiality of your username and password and for restricting access to your account and devices. You are responsible for activities conducted through your account unless caused solely by our own misconduct.
11. Third-Party Services and Links
Our website may integrate with or link to third-party websites, applications, or services. We are not responsible for the privacy, content, availability, or security practices of third parties. Your use of third-party services is governed by their own terms and privacy policies.
12. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been submitted, we may delete it.
13. Your Rights and Requests
Depending on where you live, you may have certain rights regarding your personal information, such as requesting access, correction, or deletion, subject to applicable legal and operational exceptions. We may need to verify your identity before processing requests.
To submit a request, contact:
support@3dprintsnation.com
14. Business Transfers
If JWN Limited, LLC or 3D Prints Nation is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information we maintain may be transferred as part of that transaction to the extent permitted by law.
15. Do Not Track
Our website may not respond to browser “Do Not Track” signals.
16. Changes to This Privacy Policy
We may revise this Privacy Policy at any time. Changes become effective when posted, unless a later date is stated. Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy to the extent permitted by law.
17. Contact Information
Questions regarding this Privacy Policy may be directed to:
support@3dprintsnation.com